Broker frustration. Aggregators have their say.
By Jill Fraser for Lending Central
In a series in which Lending Central will speak to a number of leading aggregators, AFG General Manager Sales and Operations, Mark Hewitt kicks off the discussion with the comment that he sympathises with both sides.
Acknowledging that this has been one of the most exasperating periods ever for AFG members Hewitt says brokers are justifiably feeling that they’re in a no win situation with “demanding customers on one side and what appears to be overly bureaucratic banks on the other”.
However from another perspective he notes: “It’s hard to get angry at banks that are still lending money when we’re fortunate in Australia to have a lending system that stood up to the pressures of the financial crisis and banks that are still willing to lend via brokers”.
“Conspiracy theorists say that the big banks are deliberately trying to squeeze the broker channel in favour of their proprietary channels.
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