St.George has become one of the first major banks to merge its Commercial and Retail Intermediary Businesses and this week formed one comprehensive St.George Intermediary Distribution offering.

“This integration has taken place after careful consideration on how to offer all our brokers a more complete, streamlined service,” says Steven Heavey, General Manager, Intermediary Distribution, St.George Bank.

“Many of our business partners are currently writing both commercial and residential business. As a result of this integration they will have access to better benefits through one dedicated area within St.George,” he says.

“More and more we are seeing how crucial it is for brokers to diversify their product offering in order to sustain business growth,” says Heavey.

“St.George are now well placed to assist brokers with extending their client servicing proposition and forge deeper client relationships via a wider product offering,” he says.

“This has the added benefit of maintaining revenue across changing market conditions.”

Both residential and commercial brokers have many developments to look forward to as we strengthen our service proposition with:

• an integrated and aligned ‘one stop’ St.George service;
• increased efficiency in processing;
• wide range for support from a broader group of BDM’s;
• access to a dedicated broker support centre, Mortgage Central;
• enhanced back office support to help brokers manage their business; and,
• improvements in the way they do business including in technology, and professional development.