Comments on: NAB Broker improves mortgage processing times http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/ The first word in mortgage news Thu, 11 Mar 2010 04:56:53 +0000 http://wordpress.org/?v=2.5.1 By: NAB Broker further improves mortgage processing times | Lending Central | Your Mortgage News http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-18141 NAB Broker further improves mortgage processing times | Lending Central | Your Mortgage News Mon, 21 Sep 2009 11:56:16 +0000 http://www.lendingcentral.com/?p=2832#comment-18141 [...] supplier technology failure” which have impacted upon the service delivery and turnaround times. Previous turnaround times can be viewed in this article, and in this article to be viewed here According to the site the following turnaround times are in [...] [...] supplier technology failure” which have impacted upon the service delivery and turnaround times. Previous turnaround times can be viewed in this article, and in this article to be viewed here According to the site the following turnaround times are in [...]

]]> By: Broker http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-12022 Broker Wed, 01 Jul 2009 01:22:17 +0000 http://www.lendingcentral.com/?p=2832#comment-12022 To Lending Central. Why would you let someone promote their website/chatroom here?????????????????? To Lending Central. Why would you let someone promote their website/chatroom here??????????????????

]]> By: Mike Pitt http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-12015 Mike Pitt Tue, 30 Jun 2009 23:49:46 +0000 http://www.lendingcentral.com/?p=2832#comment-12015 STILL we continue to whinge & bitch about changes directly affecting us. We have a chance to have a real say & a collective voice. There are currently 16 'members' wanting change & willing to act as one - join us. Get on board at http://independentbroker.com.au It is NOT aligned with any aggregation company, lender nor industry association. You can remain anonymous if you wish but still have a real say about matters affecting all of us. No-one is going to help us; we MUST help ourselves. Get this thread post to all other brokers in your group. Venting on posts such as this will only get it off your chest, joining with others to make change happen is the only way to get change. STILL we continue to whinge & bitch about changes directly affecting us. We have a chance to have a real say & a collective voice. There are currently 16 ‘members’ wanting change & willing to act as one - join us. Get on board at
http://independentbroker.com.au
It is NOT aligned with any aggregation company, lender nor industry association. You can remain anonymous if you wish but still have a real say about matters affecting all of us. No-one is going to help us; we MUST help ourselves. Get this thread post to all other brokers in your group.
Venting on posts such as this will only get it off your chest, joining with others to make change happen is the only way to get change.

]]> By: Melbourne broker http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11888 Melbourne broker Mon, 29 Jun 2009 07:49:50 +0000 http://www.lendingcentral.com/?p=2832#comment-11888 I am explaining to clients, in no uncertain terms, that the wheels keep falling off there and they can't provide any acceptable level of service at all. This is an indication of the service the client can expect after settlement, hence not one client has shown any interest in a Homeside or NAB loan for months. Contrary to what Mr Lawler may beleive, clients are not interested in the cheapest deal or having their loan with the most arrogant lender in town. They'd far rather pay a little more and get good ongoing service. I asked my BDM if they could settle a purchase in 40 days and was told not a chance. At least he's honest. I wish his management team would do likewise. I am explaining to clients, in no uncertain terms, that the wheels keep falling off there and they can’t provide any acceptable level of service at all. This is an indication of the service the client can expect after settlement, hence not one client has shown any interest in a Homeside or NAB loan for months.

Contrary to what Mr Lawler may beleive, clients are not interested in the cheapest deal or having their loan with the most arrogant lender in town. They’d far rather pay a little more and get good ongoing service.

I asked my BDM if they could settle a purchase in 40 days and was told not a chance. At least he’s honest. I wish his management team would do likewise.

]]> By: Broker 1 http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11884 Broker 1 Mon, 29 Jun 2009 07:40:20 +0000 http://www.lendingcentral.com/?p=2832#comment-11884 Agree with Brad 100%. Clients are not stupid, if they know you are going to have a problem with a lender then they would rather you not send it there. At the end of the day we are dealing with clients who are making a big commitment, they do not want to be stuffed around. Be honest with your clients and tell them the problems with the problem lenders and if they still insist then at least you have warned them in advance and you cannot be blamed. Agree with Brad 100%. Clients are not stupid, if they know you are going to have a problem with a lender then they would rather you not send it there. At the end of the day we are dealing with clients who are making a big commitment, they do not want to be stuffed around. Be honest with your clients and tell them the problems with the problem lenders and if they still insist then at least you have warned them in advance and you cannot be blamed.

]]> By: Peter Buskin http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11883 Peter Buskin Mon, 29 Jun 2009 07:26:38 +0000 http://www.lendingcentral.com/?p=2832#comment-11883 Haven't given them a deal for over 4 years - they've had nothing special to offer on either rates or fees for a long time. When I did use them they used to stuff up things ( like forget to process FHOG'setc ). Haven’t given them a deal for over 4 years - they’ve had nothing special to offer on either rates or fees for a long time. When I did use them they used to stuff up things ( like forget to process FHOG’setc ).

]]> By: Brad http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11871 Brad Mon, 29 Jun 2009 05:11:22 +0000 http://www.lendingcentral.com/?p=2832#comment-11871 Hi Guys you are the ones who choose to send your deals to these Banks. Their are many other lenders out there, so use them. Tell the client you could use these Banks put they will only stuff them and you around, and offer them the alternatives. Homeside even on a good day was a night mare, they could not see an elephant in the room so how do you to expect them to find a file. Of the big four ANZ is the only one that I found helpful, you would have delays, but at least they always tried. If brokers chose not to use a certain Bank for a period, what would the reaction be. I have had Banks who have said I will not offer you an accreditation until you promise me a percentage of your Business. IF that is the case tell the client the facts, and in most cases they will support you. if you lose them so what they will only be stuffed around and you will not be blamed. Hi Guys you are the ones who choose to send your deals to these Banks.
Their are many other lenders out there, so use them. Tell the client you could use these Banks put they will only stuff them and you around, and offer them the alternatives. Homeside even on a good day was a night mare, they could not see an elephant in the room so how do you to expect them to find a file. Of the big four ANZ is the only one that I found helpful, you would have delays, but at least they always tried.
If brokers chose not to use a certain Bank for a period, what would the reaction be. I have had Banks who have said I will not offer you an accreditation until you promise me a percentage of your Business.
IF that is the case tell the client the facts, and in most cases they will support you. if you lose them so what they will only be stuffed around and you will not be blamed.

]]> By: Marcus http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11869 Marcus Mon, 29 Jun 2009 04:58:29 +0000 http://www.lendingcentral.com/?p=2832#comment-11869 I must be dealing with another similarly named lender? not so, I have a deal in its 7th week. I believe they think if they feed sufficient propoganda into the market , some may well start to believe it. They are just deluding themselves. I must be dealing with another similarly named lender? not so, I have a deal in its 7th week. I believe they think if they feed sufficient propoganda into the market , some may well start to believe it.
They are just deluding themselves.

]]> By: LC Team http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11864 LC Team Mon, 29 Jun 2009 04:27:15 +0000 http://www.lendingcentral.com/?p=2832#comment-11864 Hi Louis, If you have a look at the NAB Broker website these updates are from today's date. The other notice that I did forget to mention was that they are stating now 2 days from unconditional approval to issuance of mortgage docs. Regards, Scott. Hi Louis,

If you have a look at the NAB Broker website these updates are from today’s date. The other notice that I did forget to mention was that they are stating now 2 days from unconditional approval to issuance of mortgage docs.

Regards,

Scott.

]]> By: Louis http://www.lendingcentral.com/2009/06/29/nab-broker-improves-mortgage-processing-times/#comment-11863 Louis Mon, 29 Jun 2009 04:24:28 +0000 http://www.lendingcentral.com/?p=2832#comment-11863 This is excellent news! So why did they take 7 working days to send out mortgage docs after unconditional? This is excellent news! So why did they take 7 working days to send out mortgage docs after unconditional?

]]>