GE Money encourages mortgage customers move to Aussie

GE Money’s mortgage lending business hasn’t been able to pass on the latest interest rate cut but will waive exit fees to encourage customers to refinance with the new part-owner of its Wizard Home Loans unit, John Symond’s Aussie Home Loans.

GE Money Home Lending Australia, which is exiting the mortgage market, said it would waive the deferred administration fee - the exit fee - for 12 months for those home loan borrowers wishing to refinance their home loans though Aussie.

Borrowers with a GE Money variable home loan originated through third parties including mortgage brokers and aggregators, would have the fee waived for three months from March 1, GE Money said in a statement.

GE Money Home Lending Australia says it will not cut interest rates on variable home loans because of its “extraordinarily high cost of funds for home loans”.

The lender cites the continued volatility in wholesale debt markets, as well as its lack of access to the federal government’s wholesale funding guarantee - enjoyed by the big four banks.

The company sources all of its funding from US debt markets, spokesperson Geoff Lynch told AAP.

The move comes after the Reserve Bank of Australia’s full percentage point cut to the official cash rate to 3.25 per cent earlier this month, which the big four banks passed on in full to their home loan customers.

GE Money Australia and New Zealand is a unit of Connecticut-based General Electric’s struggling GE Capital finance division that makes loans to consumers and businesses.

The local business does not take retail deposits.

Its managing director of home lending Lisa Davis said the rising cost of term funding was the main reason the lender decided to exit Australia’s mortgage market last October,

GE Money’s Wizard Home Loans subsidiary was sold to John Symond’s Aussie Home Loans and Commonwealth Bank of Australia Ltd (CBA) on Christmas eve, after seven months of talks with a number of parties.

The deal will be completed on February 27, with Aussie taking GE Money-owned Wizard’s brand and franchise network for an undisclosed amount.

Aussie’s 33 per cent shareholder, CBA, will acquire $2 billion of mortgages originated by Wizard.

CBA may acquire another $2 billion worth of mortgages at a later date.

The 12-month exit fee waiver offered to borrowers refinancing with Aussie was a condition of the sale, GE Money said

Parent company General Electric is leaking cash and lost 56 per cent of its market value in 2008, with earnings dropping at its GE Capital finance unit around the world as credit markets froze and defaults from the US sub-prime housing crisis kicked in.

Last month General Electric posted a 46 per cent drop in December 2008 quarterly earnings, with GE Capital’s profits falling to $US1.03 billion ($A1.61 billion) - less than one third of last year’s total - and provisions for loan losses blowing out by $1 billion greater than originally forecast.

GE Money says it will now focus its efforts on retail finance, credit cards, personal loans and personal insurance.

AAP

We’ve also had a comment from our reader Louis who has posted the news that he got from GE Managing Director Lisa Davis as per below which I have repeated here below:

GE Money Business Update - DAF waiver and interest rates

GE Money Home Lending Australia today announced that from 1 March 2009 it will temporarily waive the Deferred Administration Fee (DAF) for its home loan customers to assist them in moving to another lender. This is in response to its inability to pass on any of the recent cash rate cut due to the high cost of funds on the wholesale money markets.

As you are aware, the DAF is a charge payable when a customer discharges a home loan before a predetermined period has elapsed. The maximum period is five years from settlement of the initial loan. This covers some of the costs borne by the lender when establishing the loan.

Borrowers with a GE Money home loan originated through third parties such as mortgage originators, brokers and aggregators will have a three-month DAF waiver period from 1 March 2009 to 31 May 2009 .

If you have any questions in relation to the information in this update, please email service@ge.com

Regards

Lisa Davis

Managing Director

23 Comments

Ted February 19, 2009

It is a bit tough from this mob that they are only limiting the waiver of fee to refinance with their preferred refinancier!
If they are getting out of the game they should have the decency to waive the fee for ALL refiances regardless of the proposed lender.

Damien February 19, 2009

What an absolute joke , how can they get away with this shit…

Gavin Maslen February 19, 2009

Congratulations Aussie! Everyone wanted these high quality GE loans, didn’t they?

Now, good luck getting them approved.

Gordon Watson February 19, 2009

Correct me if i am wrong but the email from GE Managing Director Lisa Davis refers to the temporary removal of the DAF for three months, for those customers wishing to change lenders (A welcomed move, considering GE are exiting the Australian Market and cannot pass on interest rate cuts applied by the Reserve Bank Of Australia). The email mentions nothing of the restrictions mentioned in the above article, ie only applies to customers switching to Aussie Home Loans. I think either GE or lending central needs to clarify this point. I would would be highly surprised if the removal of the DAF only applies to customers switching from GE to Aussie, as this could be considered ‘third line forcing’ and would be a serious breach of the Trade Practices Act.

LC Team February 19, 2009

Hi Gordon,

The above article has come from our AAP journalists and we are looking to confirm. I have however received an email (not from GE but from a third party) which states that any loan will qualify for the DAF waiver (not just those switching to Aussie).

We’ll try to get further confirmation.

Regards,

Scott.

Peter Bellingham February 19, 2009

Great Work GE. and those that have just refinanced, are you going to give them back their DEF. STAY TUNED the field is about to be leveled.

David @TCPL February 19, 2009

IN….credible GE. how can they possible have any conscience and get away with this farce. they were blood suckers before. the more things change the more they stay the same

gordon February 19, 2009

Peter what is this “field leveller” you are talking about?

Peter Bellingham February 19, 2009

Sorry mate cant say it is still being developed. and it is in the final phases of development now, but when it is released you will no doubt hear hear about it, and all this bull that has gone on with the banks………… well i will keep it at what i said before. The playing field will be leveled. STAY TUNED

Robyn February 19, 2009

Hey come on, we are all in the same boat here. If there is something which can help us brokers please give us a bit more information. Will it be available for all, or will there be strict criteria and/or service levels.

Jodie February 19, 2009

It doesn’t help me! I held off trying to refinance our GE loan last year as our 4 years to have to pay the early exit fee was due to finish at the end of January 2009.

We no longer need to pay the exit fee, but with the dropping property values and LVR allowances it is looking like we are no longer able to refinance.

If GE had done the right thing and waived the exit fee for all loans when they decided to pull out of mortgages last year, we would have stood a chance.

Are there any lenders who are able to assist me to refinance and waive the loan application, valuation and legal fees and allow the LMI to be capitalised on top of the loan LVR as the ‘good faith’ move by GE to waive the exit fee has come far too late me?

george February 19, 2009

Hi Jodie, donnt right it off completely, either give me a call on 0412354445 or send me an email to george@refundhomeloans.com.au
I happy to help

Joe C February 20, 2009

Where is Mark Bouris now? The coward. It was safe to grandstand last August when he was showing off to the cameras talking about dropping rates before the RBA announced it & bagging the banks.
All razzle dazzle stuff from a guy who’d make a good wrestler given his showboating skills.
You are a grade 1 bonafide dropkick Bouris.
Pathetic!

Lyndal February 20, 2009

It should be illegal for them to not pass on the official rate cuts! All other lenders are doing it. I am still paying up around 7% for a standard variable loan whilst others are now hovering around the 5% mark. So nice of them to waive their early exit fees (as if they’re doing us a favour!!)- it will still cost me a fortune to refinance as i have to pay LMI all over again and new setup costs for a loan ALONG with losing my redraw as i’ll need to contribute every cent I have so my LMI fee isnt so hefty. Thanks Wizard and GE- you seriously screwed me over!! My loan is only 2.5 years old and by the time i pay all the exit fees, and new loan set-up fees all the money i have built up in redraw is GONE!! Not a happy chappy as you can tell!

Sean February 20, 2009

Can anyone help me understand what is happening?

My circumstances are that i fixed my rate at 7.39% for 5 years, this expires in July 2011, i recently inquired about breaking fees incurred with the loan if i switched to variable and was quoted around $15k. Does the change mean
a) i am now able to switch to Aussie and move to their rates without penalty?
b) I am going to get hit with a $15k break fee?
c) I’ll continue at 7.39% until the fixed term expires?
Can anyone help?

Sean

Joe C February 21, 2009

Sean you best speak to your Wizard broker first week of March. Apparently they will be busy training in the next few weeks with Aussie products. They will also be able to give you a better idea then on your situation. The existing loan will remain the same & from what my guy told me you’ll need to refinance with Aussie but what sort of a deal you’ll get is still up in the air.
This sucks bigtime for all Wizard customers. Its going to be a great hassle either way. This should not have been allowed to happen. If G.E cannot keep up with the rest of them then they had no business getting into this business.

MK February 23, 2009

Too Bad I am with GE Mortgage Soltions and the EXIT FEE is still applicable - about $12K and current interest rate of 8% … another low blow by GE Money - another advertisement Scam …
GE get out of Australia?

ray m February 26, 2009

Check this out I have three loan accounts with GE one fixed for another 22 months at 8.69% the other two variable at 7.96% after not recieving the latest rate cut I decided to take my owner occupied property which is on variable out and refinance with a company that wants my business and is willing to offer me an attractive 5.21% So I contact GE and inform them of my intention only to be informed that a block on partial discharges to refinance was put in place from 1st jan, funny is`nt it that the very next month no rate cut just to piss everybody off; then waive this fee to encourage all the remaining customers to completely refinance the only customers GE have left are like myself those with fixed accounts. Break cost for my fixed is $35k $1500 per month GE waive that fee and I will gladly exit. Anybody are GE allowed to dictate to me on when I can refinance my owner occupied home loan? after all there is enough equity on my two investments to cover both my other loans without security? This company should not be in the home loan business they are a disgrace.

NSR February 27, 2009

ray m and sean: i am currently with GE too and have fixed most of my loan at 7.99% for another 4 years. Break fee of about $35-40K. I have about $30k on variable interest rate. Does that mean, I cant refinance just the variable portion?

i would love it if they let me refinance my fixed portion without the break fee! Any chance? I called up Wizard this morning and the guy told me, i would have to pay the break fee :( Guess that leaves us as the highest home loan interest rate payers in Australia.

Ivi February 27, 2009

I came through AFIG and currently on variable for 7.92% with GE. I want to know if I don’t go with anyone and stay till we are moved I think from previous comments it will be in May, will I then be with CBA and if so does my contract continue from where I left it with GE but with rate dropping to the CBA rate? Plus is GE going to contact its customers advising of all these changes as I’m yet to receive anything in the mail.

If anyone can offer any advise I would much appreciate. Thanks!

Seamus O Concheanainn March 18, 2009

I have only recently become aware of this disgraceful conduct by GE. I am on a mixture of fixed and variable and I am moving lender. Where are Wayne Swan, Rudd and all the rest of the hollow men with their posturing and “laying down the law to the banks”.

Two things here:

Is there a case to take GE and any other lender to the ACCC for prosecution for unfair practices? Could ASIC also review their AFS licence?

Given that the Australian public and GE/AFIG/Wizard borrowers have accepted unquestioningly the corollary increases for mortgage rates when RBA rates were on the increase - therefore accepting the lenders drawing a direct and proportionate link between RBA and mortgages rates - is there a case that lenders are therefore bound to reduce rates in line with the RBA decreases. Class action, anyone?

ANDY March 19, 2009

I HATE WIZARDS/GE MONEY. THEY ARE LIKE LOCUSTS. EAT OUT EVERYTHING WHEN THE TIMES ARE GOOD. GET A FAT STOMACH. THEN BAILING OUT TO FEED ELSWHERE WHEN THE GOING GETS TOUGH. GREEDY PRICKS.
I WLL NEVER PURCHASE OR GET FINANCE WITH GE MONEY EVER AGAIN.
THANKS FOR LEAVING ME WITH MORE DEBT!!!!!!!!!!!!

P April 1, 2009

Just to confirm we have till 31/5/09 to get out of GE with no DEF. We are off to Westpac, all approved and about to settle. A big relief. Down from 8.59% to 5.2% and who knows next week. GE should have to refinance all their loans with Aussie if the customer can’t get finance anywhere else.

Good riddance GE, will never go near you in any capacity again.

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