FBAA supports call for greater disclosure of bank staff commissions

The Finance Brokers Association of Australia (FBAA) supports the recent call by the Australian Council of Trade Unions (ACTU) for greater regulation and disclosure around the performance bonuses of bank sales staff.

FBAA National President, Peter White, said greater disclosure was required given performance bonuses are today more aggressive and account for a far greater proportion of the overall remuneration of bank sales staff.

“Greater disclosure around the performance bonuses of bank staff where they are linked to the recommendation of a loan product would not only better protect consumers but provide a more level playing field with respect to brokers,” Peter said.

“Finance and mortgage brokers are compelled to disclose all commissions to clients and we don’t see why bank sales staff should be exempt from the same obligations.

“The FBAA believes there should be complete transparency with respect to the financial benefit any person stands to gain by recommending a loan product. Whether that person is a broker or employed by the financial institution should be irrelevant.

“With an increasing number of Australian households facing financial hardship every measure needs to be undertaken to ensure consumers are provided with all the information required to make the best financial decisions.

“Understanding any incentives that lie behind a loan product recommendation is fundamental to making informed choices,” Peter said.

Filed Under: FBAA

2 Comments

MM Reber July 29, 2008

As they say “what’s good for the goose is good for the gander” a level playing field for all!!!

PM Frisby July 30, 2008

Agree there should be a level playing field and thus any bank staff receiving any form of bonus or commission payments must be subject to full disclosure with the client. The full force of Senator Nick Sherry’s proposed regulations for the control of mortgage brokers must also be equally applied to lenders

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